Privacy Policy
Last updated: June 4, 2026
This Privacy Policy describes how COLLE LAB LLC ("COLLE LAB," "we," "us," or "our") collects, uses, and protects information in connection with our websites, applications, and products, including Vero eSIM (collectively, the "Services").
Information we collect
We may collect the following types of information:
- Account information you provide, such as your name and email address.
- Transaction information needed to deliver and support a purchase, processed by our payment providers.
- Usage and device information, such as app version, device type, and diagnostic data, used to operate and improve the Services.
How we use information
- To provide, maintain, and improve the Services.
- To process transactions and deliver products you request.
- To respond to your requests and provide customer support.
- To comply with legal obligations and protect against fraud and abuse.
Sharing of information
We do not sell your personal information. We may share information with service providers who perform services on our behalf (such as hosting, payment processing, and connectivity partners), and where required by law.
Data retention
We retain personal information for as long as necessary to provide the Services and to comply with our legal obligations.
Your rights
Depending on your location, you may have the right to access, correct, or delete your personal information. To make a request, contact us at the email below.
Children's privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above.
Contact us
If you have questions about this Privacy Policy, contact us at admin@collelab.io.